How to Fix the PII_EMAIL_947A8A5

UX/UI Designer at - Adobe

If you see the error message PII_EMAIL_947A8A5, it means that there’s a problem with the way your email is configured. Here’s how to fix it.

How to Fix the PII_EMAIL_947A8A5Checkout this video:


If you see the PII_EMAIL_947A8A5 error message in your data, it means that one or more of your email addresses has been flagged as potentially containing Personally Identifiable Information (PII).

This error is most commonly caused by an email address that includes:
-A name
-An email address
-A physical address
-A phone number
-A social security number
-A birthdate

If you see this error, we recommend that you remove any PII from your email addresses before resubmitting your data.

What is PII_EMAIL_947A8A5?

PII_EMAIL_947A8A5 is an error that can occur when sending or receiving email. The error is caused by a problem with the email address itself, and usually means that the address is no longer valid.

There are a few ways to fix this error, but the most effective method is to simply update the email address in your account settings. This will ensure that the address is valid and that you’ll be able to send and receive email without any problems.

If you’re not sure how to update your email address, contact your email provider or check their website for instructions.

How to fix PII_EMAIL_947A8A5

If you are getting the PII_EMAIL_947A8A5 error, it means that you are trying to access an email address that is not allowed. This can be caused by a few different things. Let’s take a look at how to fix this error.

Method 1: Use a different email address

If you’re using an email address that contains your name or other personal information, try using a different email address. You can create a new email address for free with Gmail, Outlook, or another email service.

Method 2: Use an alias
An alias is an alternate email address that you can use to sign in to Microsoft products and services. To create an alias, sign in to the account management page and follow the instructions.

Method 3: Remove personal information from your email address
If you can’t create a new email address or use an alias, you can try to remove any personal information from your existing email address. For example, if your email address is, you could change it to or

If you’re still seeing the PII_EMAIL_947A8A5 error after trying these methods, contact support for more help.

Method 2: Use a different web browser

If you’re still having trouble with PII_EMAIL_947A8A5, try using a different web browser. For example, if you’re using Chrome, try Firefox or Safari.

If you’re using a corporate web browser like Internet Explorer, try switching to the personal version of Edge.

Method 3: Use a VPN

We strongly recommend using a VPN service to protect your privacy and security when using email. A VPN (Virtual Private Network) encrypts your traffic and route it through a server in another location, making it appear as if you are located in that country. This is an effective way to circumvent PII_EMAIL_947A8A5 restrictions.

There are many reputable VPN providers, but we recommend ExpressVPN. They have a simple setup process and provide fast, reliable connections. Plus, they offer a 30-day money-back guarantee if you’re not satisfied.


The PII_EMAIL_947A8A5 is a solving the problem that can cause your email to display PII_EMAIL_947A8A5 instead of your actual email address. If you have this problem, there are a few things you can do to fix it.

First, try going to your email provider’s website and logging in with your email address and password. Once you’re logged in, look for the settings or account management page. From here, you should be able to change your email address.

If that doesn’t work, try contacting your email provider’s customer support. They should be able to help you change your email address or troubleshoot any other issues you’re having.

If you’re still seeing the PII_EMAIL_947A8A5 error, there may be a problem with your computer’s settings. Try resetting your browser or operating system settings to their default values. This should fix the problem and allow you to log in with your new email address.

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